Privacy Policy Page
Privacy Policy
Starry Sky Mall Cross-Border Global E-commerce Privacy Policy
This Privacy Policy explains how Starry Sky Mall collects, uses, stores, and protects users' personal information. By using this platform's services, you agree to the contents of this Privacy Policy.
I. Information Collection
To provide users with safe and efficient services, this platform may collect the following information:
1. Account Information: such as name, email address, phone number, shipping address, login account information, etc.
2. Transaction Information: including purchase records, payment information (complete bank card numbers are not saved), logistics information, and invoice information.
3. Device and Access Information: such as device type, operating system, browser type, IP address, login time, accessed pages, etc.
4. Other Information Provided by Users: such as customer service communication records, user feedback, questionnaires, etc.
II. Information Use
The user information collected by Starry Sky Mall is mainly used for the following purposes:
1. Providing Services: Completing order processing, payment settlement, logistics tracking, and after-sales service.
2. Optimize User Experience: Analyze user behavior to recommend personalized products and marketing campaigns.
3. Security Guarantee: Prevent fraud, account theft, and other illegal activities.
4. Compliance Requirements: Comply with relevant laws, regulations, and regulatory requirements.
III. Information Sharing and Disclosure
1. Starry Sky Mall will not sell user personal information to third parties.
2. The platform may share user information with third parties in the following circumstances:
• With the user's explicit consent;
• In cooperation with logistics service providers and payment institutions to complete order delivery and payment settlement;
• To comply with laws, regulations, or requirements of government authorities;
• To protect the legitimate rights and interests of the platform and users, and to prevent fraud or security threats.
IV. Information Storage and Security
1. Starry Sky Mall adopts multi-layered security measures, including technical, managerial, and physical security measures, to protect user information from unauthorized access, disclosure, alteration, or destruction.
2. User information will be retained for the period necessary to achieve the purpose of collection, and will not be retained indefinitely unless otherwise stipulated by laws and regulations or actively deleted by the user.
V. User Rights
Users have the following rights when using Starry Sky Mall services:
1. Access and Correction: Users can query and modify their account information and personal data.
2. Right of Deletion: Users can apply to delete their personal information, subject to applicable laws and regulations.
3. Request to Refuse or Restrict Processing: Users can request to refuse or restrict certain information collection and use.
4. Withdrawal of Consent: Users can withdraw their authorized use of information at any time, but this will not affect processing already based on consent.
Users can exercise the above rights through account settings or by contacting customer service.
VI. Protection of Minors
This platform does not collect personal information from minors under the age of 18. If any erroneous collection is discovered, the platform will promptly delete the relevant information.
VII. Privacy Policy Updates
Starry Sky Mall will update its privacy policy in a timely manner according to laws and regulations and business development needs. Updated policies will be notified to users through platform announcements or other means and will take effect from the date of publication.
starryskymall@gmail.com
Contact Info
- Address: Seattle, Washington, USA
- Phone: (360) 725-0377
- account: starryskymall@gmail.com
